Help & Support

Court Climber is a club-based ladder, tournament, and league platform for racquet sports. Create or join a club, compete in ladders, run round robin tournaments, organize scheduled league seasons, and track your rankings — all from your phone or browser.

Tap "Create Account" on the sign-in screen. You can register with an email and password or sign in with your Google account. Both options create a full Court Climber profile.

Court Climber is a Progressive Web App (PWA). On iOS, open courtclimber.com in Safari, tap the Share button, then "Add to Home Screen." On Android, open it in Chrome and tap the "Install" or "Add to Home Screen" banner. It works like a native app after that.

Go to the Clubs tab, then tap "Create Club." Enter a name, description, and location. You'll automatically become the club owner and admin.

There are three ways: (1) Use a join code from a club admin — go to Clubs → Join Club. (2) Click an invite link shared by a member. (3) Search for nearby clubs on the Discover page and request to join.

A short code that club admins can share with new members. Enter it on the Join Club page to join instantly. Admins can find the join code in their club settings.

Admins can share an invite link (found on the club page under "Invite Players") that lets anyone join the club instantly — no approval needed, even if the club has auto-approve turned off.

Yes! You can join as many clubs as you like. Each club has its own ladders, tournaments, and member list.

A ladder is a ranked competition within a club. Players are ranked by position — you climb by beating higher-ranked opponents. Clubs can have multiple ladders for singles and doubles, each with its own name, description, and rules.

Yes! Club admins can create as many ladders as they want — for example, a competitive singles ladder, a casual singles ladder, and a doubles ladder. Each ladder has its own standings, rules, and challenge range.

When you join a ladder, you're seeded by skill group (Advanced, Intermediate, Beginner) with random placement within each group. Late joiners are added at the bottom of their skill group.

If rank decay is enabled (default), inactive players drop 1 rank position every 14 days (configurable by the admin). You'll receive a notification when your rank drops. Play a match to reset the inactivity timer and stop the decay.

Yes. By default, you can decline up to 2 challenges per 30-day rolling window. After that, any further decline automatically counts as a forfeit — the challenger wins and ranks swap. Your remaining declines are shown on the challenge card.

By default, the top 3 players on a ladder can challenge up to 5 spots below them. This keeps top players active when there's no one above to challenge. If the lower-ranked player wins the upset, they take the higher rank.

Club admins can close a ladder to stop new challenges and joins. All match history, standings, and rankings are preserved — players can still view their results. Closed ladders show a "Closed" badge.

On a ladder page, find the player you want to challenge and tap "Challenge." You can include a message and preferred times. The other player will receive a notification to accept or decline.

After a match, one player reports the score. The other player is asked to confirm. If they don't respond within 24 hours, the score is auto-confirmed.

If the lower-ranked player (challenger) wins, they take the higher-ranked player's position, and everyone between them shifts down one spot. If the higher-ranked player wins, rankings stay the same.

Ladders have a challenge range (default 5 spots) that limits how far above you can challenge. For example, a range of 5 means you can only challenge players within 5 positions above you.

When your club admin enables them, you can post 1–3 time slots and an optional location instead of challenging a specific team. Any team within ±5 ranks (either direction) can claim your post. First to claim wins and the post closes. If no one claims it before the expiry (default 24 hours), the post quietly expires — no penalty. Direct challenges still work in parallel; Open Challenges are just an extra option.

On the ladder page, look for the Open Challenges section above the standings. If any in-range posts are live, you'll see them with a Claim button. Tapping it locks in the match with that team — coordinate a time using the contact info in the email you get, then log the score like a normal match.

Doubles ladders rank teams instead of individual players. You form a fixed team with a partner, and your team competes as a unit in challenges and matches.

Yes! You can create teams with different partners on the same ladder. Each team has its own ranking. When challenging, select which team you're playing as.

On a doubles ladder page, tap "Create Team." Enter a team name and select your partner from the club's member list. Your partner will receive an invite to accept. You can create additional teams with other partners at any time.

Four formats: Singles Round Robin (everyone plays everyone), Doubles with Rotating Partners (you partner with every other player exactly once, ranked individually), Doubles with Fixed Partners (your team stays together, ranked as a team), and Iron Paddles (9-player elimination tournament with rotating partners, semifinals, and finals).

Tournament scoring is trust-based — any participant in a match can enter the score, and it's recorded immediately without a confirmation step. Tournaments can rank by total wins or total points.

Yes! Tournament organizers can add guest players who don't have a Court Climber account. Guests participate in the tournament but won't appear in club ladders. If a guest later joins your club, admins can convert them to a real member — all their scores and match history are preserved.

Delegates are members the tournament creator appoints to help manage the tournament — they can enter scores, add late players, and drop players, just like the creator.

Iron Paddles is a 3-phase elimination tournament for exactly 9 players on 2 courts. Round Robin: 9 rounds where you partner with every other player exactly once (8 games per player, 1 sit-out), games to 11, ranked by total points, top 6 advance. Semifinals: 3rd place picks a partner, one game to 15. Finals: 1st place picks a partner, best 2 of 3 to 11. Partner picks are made live and entered by the tournament admin.

When creating a tournament (non-Iron Paddles), you can configure: Format (Singles, Rotating Partners, Fixed Partners, or Iron Paddles), Available Courts (1–20, controls how many matches run simultaneously), Game Format (play to 11/15/21, win by 1 or 2, or timed games where any final score is accepted), Ranking Method (Total Points, Total Wins, Avg Points/Game, or Avg +/- per game — the average options are ideal when players may have unequal game counts due to sit-outs), Max Rounds (optional limit on the number of rounds; blank = every possible pairing is played), Participant Cap (optional maximum; registration closes automatically when reached), and Self-Registration (when enabled, club members can sign up themselves). Iron Paddles is fixed at 9 players, 2 courts, and games to 11 — no additional configuration needed.

Yes — during the registration phase, tap "Edit Tournament Settings" on the tournament page. You can change the name, courts, game format, ranking method, max rounds, participant cap, and self-registration setting. Once the tournament has started, settings are locked.

If matches have been played, the match results and standings are preserved in the system even after the tournament is removed. If no matches were played (still in registration), everything is cleaned up.

Game Day is a single-screen tool for running multiple round-robin tournaments at the same facility on the same day. Instead of jumping between tournament pages, you assign each tournament to specific courts at your venue, then see every court in one scrollable view with inline score entry, round selectors, and sit-out tracking.

Club admins, tournament owners, and tournament delegates. You'll find it on the club page once at least one round-robin tournament is active. The URL is /clubs/[clubId]/game-day.

Open Game Day on the club page. In Setup mode, enter the number of physical courts at your facility, then drag-assign each active tournament to specific court numbers. Your assignments are saved locally — refresh the page or switch devices and Game Day picks up where you left off in Live mode.

Round-robin formats: Singles RR, Doubles Rotating Partners, and Doubles Fixed Partners. Bracket tournaments and Iron Paddles are excluded — those formats have their own dedicated views. Game Day supports up to 5 concurrent tournaments.

Court assignments, round selections, facility count, and Live mode preference are all stored locally on your device. A page refresh or temporary connection drop puts you back exactly where you were. Score entry itself requires a connection so results sync to all participants.

A league is a scheduled season with fixed matchups — like a rec league. Admins set the format, game rules, and schedule mode. Players compete over multiple weeks with standings tracked in real time.

Singles and Fixed Doubles. In singles, individual players compete. In fixed doubles, you form a team with a partner and compete as a unit throughout the season.

Auto-Generate creates a full round robin schedule when the league starts. Fixed Weeks lets the admin set a specific season length (e.g., 8 weeks) — the system optimizes the schedule for equal play, repeating or truncating the round robin as needed. Manual lets the admin add matches one at a time — useful for custom schedules or partial seasons.

League scoring is trust-based — any participant in a match can enter the score and it's recorded immediately. Standings update automatically. Admins can also edit scores or mark forfeits.

Admins can mark a forfeit on any scheduled match. The default forfeit score (e.g., 11-0) is applied automatically. The forfeiting player/team gets a loss and forfeit count on the standings.

By total wins, total points, average points per game, or average point differential per game — depending on the league setting. The average options are ideal when players have unequal game counts. Tiebreakers: wins (for avg methods) or the alternate metric, then point differential, then head-to-head record.

No — leagues are for club members only. All participants must have a Court Climber account and be a member of the club.

If matches have been played, the match results and standings are preserved in the system even after the league is removed. If no matches were played, everything is cleaned up.

A scheduled drop-in session at a club — separate from ladders, tournaments, and leagues. Admins post a date, time, sport, skill level, and an optional player cap. Members RSVP yes or no, and the session tracks who's coming in real time.

Find the session on the club page or your Dashboard and tap Yes or No. If the session has a player cap and the confirmed list is full, your RSVP joins a waitlist. If a confirmed player drops out, the next person on the waitlist is automatically promoted and receives a push notification.

Yes. When creating a session, pick a recurrence pattern (weekly or biweekly) and an end date. The system generates one session per occurrence — RSVPs are independent for each so you can opt in to some weeks and out of others.

Push notifications when your RSVP is confirmed, when you're moved off the waitlist, when a session you signed up for is cancelled, and a reminder before the session starts. Past sessions appear in a collapsible section on the club page and your Dashboard so you can review history.

Yes. Club admins can remove an attendee from any session — useful for no-shows or to free up a spot. The removed player's slot opens up and the first waitlisted player is auto-promoted if the cap is reached.

DUPR (Dynamic Universal Pickleball Rating) is the global pickleball rating system. Connecting your DUPR account lets Court Climber display your live DUPR rating on your profile and automatically submit your match results to DUPR so your rating updates without manual entry.

Go to your Profile and tap Connect DUPR. Sign in with your DUPR credentials in the popup — Court Climber stores an access token (not your password) so it can read your rating and submit matches on your behalf. You can disconnect at any time from Profile settings.

Confirmed ladder matches, completed tournament matches, completed league matches, and the resolution of any disputed match (the original submission is replaced when a dispute is resolved). Matches are submitted automatically once both players have connected DUPR accounts. Unconnected players are skipped — no manual export needed.

Club admins can link a Court Climber club to its DUPR club using the DUPR Club Linker on the club page. Once linked, all matches played in that club are tagged with your club's DUPR ID and appear under your club on DUPR — useful for tracking club activity and verifying members.

Three things to check: (1) you connected your DUPR account on the Profile page, (2) your DUPR account has a published rating (new accounts may need a few matches before a rating appears), (3) wait a few minutes for the rating to sync — Court Climber refreshes ratings periodically rather than on every page load.

When you first receive a notification-worthy event (like a challenge), your browser will ask for permission. Tap "Allow" to receive push notifications. You can also manage preferences on your Profile page.

Push notifications for time-sensitive events: new challenges, match score confirmations, challenge expirations, and rank changes. Club admin announcements come through three channels — in-app, push, and email — so you never miss one. You can adjust all preferences on the Profile page.